App stocked on holding page after registration

Hi

I went thru the registration process, looked like I completed the registration and then the app is been stocked on the “uploading your information” (see above) for two days, I have closed the app and also deleted the app and reinstalled. It get back to the same loading page.

I would like some information or help please,

Tagging @Iqra for assistance since you can’t get into the app for raising a support ticket…

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@Oisin Can you offer any assistance to @antoniovr above?

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Thanks @MuppetDave for flagging.

@antoniovr - let me look into this.

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Hi @antoniovr,
That sounds frustrating - sorry to hear you’re having trouble with the app.
I’ve spoken with our customer support team about this for you. Could you email them at support@tymit.com and use the reference number 1037?
Also, if you could confirm your device details in your email that’d be really helpful.
Thanks for hanging in there while we get this sorted for you :+1:

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will do! thanks :slight_smile:

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