Can’t login on new phone

RyanK92 · 13 June 2020 14:51

Hey guys
I’ve just got a new phone and the number linked to my account is my old one. When I now try and log in I can’t get by the sms verification as it now asks for a code which I obviously can’t receive.

Any ideas guys?

chistery · 13 June 2020 16:14

Are you sure it’s doing sms verification? Should just be your old number and your app pin.

RyanK92 · 13 June 2020 16:38

Yup 100%!

Stephen · 13 June 2020 16:50

Can you port your old number to your new phone?

Or maybe you need to ask via support@tymit.com.

chistery · 13 June 2020 18:15

I tried on a new phone and just get phone number and PIN. Nice to see this is there.

RyanK92 · 23 June 2020 23:30

Issue now all resolved