Can't activate my replacement card

Hi, I lost my card a few weeks ago,
I ordered a replacement one that I cannot activate in the app because the app is only show me my lost card.
I can just unlock my lost card

Hi @George Have you raised it via the in-app support link?

Hey @George firstly welcome to the community.

I think raising via the support desk is best as I don’t believe that card activation for replacements is in the app currently.

I would say you probably should get a pop-up about activation. Tymit has just released an app update for iOS (maybe Android as well), so might be worth checking to see if you have the lastest version as that must fix the issue.

I updated the app and now it works .

Thank you for helping me.


Glad it is all sorted.