Confidential data being emailed to you after using message is facility

Recently I’ve asked for my credit limit to be increased.

In line with other banks I was not surprised for the application to be risk scored.

However Tymit ask you within the app for your Income, Outgoing Housing Payments and where you live. When you respond to the message, a copy is then forwarded to your email address.

Email is inherently in secure.

Why on earth would a company divulge data that has been provided with an app to an external source without your consent, and possibly used against you in terms of fraud?

No other financial institution have ever done this?

Also their complaint policy states

If something does go wrong, talk to us, it will give us the chance to fix things for you and make improvements.

But the only time they will talk to you is if your card is lost or stolen. :joy: