I entered wrong pin 3x and card will not work now. I have tried to view my pin in the app but I am told by a message there is a prob. try again later. I also reset my pass in the app, but when I go to the ATM, I am told: ‘Contact your card issuer, we cannot process your request.’
I have also removed app, switched iPhone off, back on and re-installed the app. But same problem.
This has been going on for 2 weeks now and I am still awaiting CS to rectify this. Is this a normal situation, taking the duration of the problem?