Had a load of issues with the app on my iPhone 8 iOS 13.5.1, most annoying of all is that when trying to start a conversation in the support web chat it opens (the window animated up) then just disappears.
Hasn’t worked yet in 2 software versions… That’s via an iPhone 11 Pro iOS 13.6 in v1.10.2 and v1.10.5
What really pisses me off are the copy & paste “we’ve improved the app in this update” every damn time. At least be arsed to describe the updates, other than the version number!!