Tickets disappearing from App

When I raise a ticket, it’s visible in the tickets section of the app initially.

When I close the app and go back in, it has vanished.

I am running:

iPhone 12 Pro Max
iOS 14.4
Tymit version 1.12.1

@daniel1902 do you also get the email confirmation that it’s received? I’m trying to work out if the system received it and it’s a display error or if it’s just not been received at all.

I do receive the email confirming receipt, yeah. From that, it does seem like it is a display error.

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Hopefully your ticket for the disappearing tickets will get resolved and show them :slight_smile:

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Raise a support ticket for the support ticket system not working! :face_with_monocle:

they responded and I only got it over email. no ticket showing in app :frowning: